Frequently Asked Questions
Everything you need to know about the world's crispest pickles.
Are Grillo's Pickles shelf-stable?
No, our pickles are always kept refrigerated. Because we use a cold-brine process with no artificial preservatives, they must stay chilled to maintain their signature crunch and fresh flavor.
How do you ship perishable food items safely?
We ship our pickles in insulated packaging with non-toxic gel packs. This ensures they arrive at your doorstep at the proper temperature to guarantee safety and quality.
Are your pickles gluten-free and vegan?
Yes! All Grillo's Pickles products are naturally gluten-free, vegan, and certified Kosher. We use simple, garden-fresh ingredients like garlic, dill, and habaneros.
What is the typical shelf life once I receive my order?
When kept refrigerated, our pickles typically have a shelf life of 60 to 90 days. Please check the 'Best By' date printed on each container for specific guidance.
What is your return policy for food products?
Due to the perishable nature of our products, we cannot accept physical returns. However, if your order arrives damaged or spoiled, please contact our support team within 48 hours for a full refund or replacement.
Can I reuse the brine after the pickles are gone?
Absolutely! Our fans love using the leftover brine as a chicken marinade, a flavor booster for potato salad, or even as a mixer for cocktails like Bloody Marys.